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Unable to download the File while using Firefox as default browser.--bugid: 3706525

wenting Hou
wenting Hou
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Issue information: Title:Unable to download the File while using firefox as default browser. Package name:org.mozilla.firefox Build number/Version: 101.2.0 Device, Model, Android ,OS: OPPO(New model,not still released on the Market)，Android 12.0，OS 12.1（Google Pixel_S have the same issue） Reproduce Frequency :10/10 Estimated impact: All Android users are affected Reproduce steps: 【Preconditions】Download the latest version of Firefox from the Google Play Store 【Operation Steps】 1: Open Chrome, search for "falaknuma das mp3 songs" 2: Click on the website "https://naasongs.co" 3: Use Firefox browser to open the page and click on download” the mp3 file 4: Observe the phenomenon

Actual result: Its showing that secure connection Failed and not able to download the File. Expected result:It should enter website and download the File normally.

Analysis from our engineers: 1:Music from other URLs in FireFox also cannot be downloaded, but can be downloaded normally in other browser. 2:All Android devices have problems, and analysis confirms that it is an application problem

Log link: Phenomenon video&log have attached: https://drive.google.com/drive/folders/1SVFqVL2uCyLI7bC2Go3ffYlBQayookBm?usp=sharing

Looking forward to your reply.

Issue information: Title:Unable to download the File while using firefox as default browser. Package name:org.mozilla.firefox Build number/Version: 101.2.0 Device, Model, Android ,OS: OPPO(New model,not still released on the Market)，Android 12.0，OS 12.1（Google Pixel_S have the same issue） Reproduce Frequency :10/10 Estimated impact: All Android users are affected Reproduce steps: 【Preconditions】Download the latest version of Firefox from the Google Play Store 【Operation Steps】 1: Open Chrome, search for "falaknuma das mp3 songs" 2: Click on the website "https://naasongs.co" 3: Use Firefox browser to open the page and click on download” the mp3 file 4: Observe the phenomenon Actual result: Its showing that secure connection Failed and not able to download the File. Expected result:It should enter website and download the File normally. Analysis from our engineers: 1:Music from other URLs in FireFox also cannot be downloaded, but can be downloaded normally in other browser. 2:All Android devices have problems, and analysis confirms that it is an application problem Log link: Phenomenon video&log have attached: https://drive.google.com/drive/folders/1SVFqVL2uCyLI7bC2Go3ffYlBQayookBm?usp=sharing Looking forward to your reply.
Attached screenshots

Chosen solution

hi 

This issue has been solved,thanks!
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All Replies (8)

Paul
Paul
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Hi

What version number of Firefox for Android do you have installed on your Android device?

Do you have any add-ons installed?

What level of enhanced tracking protection do you have set?

wenting Hou
wenting Hou Mwenye swali
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1.What version number of Firefox for Android do you have installed on your Android device? 

  > Firefox Fast&Private Browser
  > Offersed By  - Mozilla
  > Version -102.1.1

2.Do you have any add-ons installed? 

  > No

3.What level of enhanced tracking protection do you have set? 

   > Nothing Set
Paul
Paul
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Please can you long press on the link that leads to the screen with the error, copy the link and paste it into a reply to this thread.

wenting Hou
wenting Hou Mwenye swali
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Please check the link that leads to the screen with the error ,thanks !

https://www.isongs.download/naa/?link=aHR0cHM6Ly9zOS5uYWFzb25ncy5kb3dubG9hZC90ZWl0MTM1a2h5OGtiZnkvRmFsYWtudW1hJTIwRGFzJTIwLSUyMCgyMDE5KS9baVNvbmdzLmluZm9dJTIwMDElMjAtJTIwUGF5ZSUyMFBheWUubXAz&text=UGF5ZSBQYXll

By the way ,copy the link to other browsers and it can be opened normally.

Paul
Paul
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Hi

There appears to be an issue with one of the certificates that the website uses to be secure - it is no longer trusted. The screen that you are seeing should give you more information about this and, under the Advanced option, allow you to move through this (if you are happy to do so).

wenting Hou
wenting Hou Mwenye swali
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Hi,

I don't understand what you mean, what do I need to do to solve this problem ？

Why copy the link to other browsers and it can be opened normally ?

Paul
Paul
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The problem is with the website not having a certificate that is correct - Firefox for Android is flagging this up when you try to download a file.

If you wish to ignore that warning, you can select "Advanced" on the screen that appears (as shown in your first screenshot) and you will be able to bypass this warning.

wenting Hou
wenting Hou Mwenye swali
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Suluhisho teule

hi 

This issue has been solved,thanks!