Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot enter card details into payment form

more options

I just moved to a new PC which also took me from Windows 10 to W11. When I try to enter saved credit card information in an online payment form, I can see the credit cards (they are not greyed out) but when I select one, the form does not fill in.

I just moved to a new PC which also took me from Windows 10 to W11. When I try to enter saved credit card information in an online payment form, I can see the credit cards (they are not greyed out) but when I select one, the form does not fill in.

All Replies (1)

more options

Just checked in SETTINGS and "Auto fill credit cards" IS CHECKED And, when I click on SAVED CREDIT CARDS, they are all there. This has happened on a few web sites, so it doesn't seem that they are preventing autofilling....but maybe they are?