We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

LAUNCH

  • 1 jibu
  • 1 ana tatizo hili
  • 6 views
  • Last reply by cor-el

dleagri2
dleagri2
more options

Hi Iam trying to launch firefox on my computer and will not launch...tried uninstall and re install did not work..please help

thank you, Derrin

Hi Iam trying to launch firefox on my computer and will not launch...tried uninstall and re install did not work..please help thank you, Derrin

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.