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Thunderbird Won't Open Window in Default Profile (1 of 3), But Will In Troubleshoot Mode

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  • Last reply by charles16

charles16
charles16
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Running Thunderbird ("TB") 102.14.0 (32-bit) in Windows 10 in a mini-tower PC.

TB will not open a window in the default profile, but will in the two other profiles. This began happening after being left unattended for several hours and t

TB will open a window in Troubleshooting Mode. While in Troubleshooting mode, I deleted an extension that was out of date in the default profile, but that did not solve the problem.

TB works fine in the other two profiles (in regular mode).

I've searched for a solution, but nothing helps.

Thanks for any help. This happened two months ago, but I was sick with Covid then, and could not focus mentally.

Running Thunderbird ("TB") 102.14.0 (32-bit) in Windows 10 in a mini-tower PC. TB will not open a window in the default profile, but will in the two other profiles. This began happening after being left unattended for several hours and t TB will open a window in Troubleshooting Mode. While in Troubleshooting mode, I deleted an extension that was out of date in the default profile, but that did not solve the problem. TB works fine in the other two profiles (in regular mode). I've searched for a solution, but nothing helps. Thanks for any help. This happened two months ago, but I was sick with Covid then, and could not focus mentally.

Chosen solution

If the profile works in safe/troubleshoot mode, launch in troubleshoot mode, 'Reset toolbars & controls', 'Make changes & restart'. If it still doesn't work, report here to change the hardware acceleration setting.

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Suluhisho teule

If the profile works in safe/troubleshoot mode, launch in troubleshoot mode, 'Reset toolbars & controls', 'Make changes & restart'. If it still doesn't work, report here to change the hardware acceleration setting.

charles16
charles16 Mwenye swali
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Thank you very much, sfhowes! I had not tried this because I did not know what affect it would have on my data, etc.