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I can't drag and drop to Firefox, the file stays stuck to the mouse

  • 2 majibu
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  • Last reply by syrilram

syrilram
syrilram
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So I've been doing this for years now, as a Youtuber I take an image file from File Explorer (Windows 10) and drag it over to upload the thumbnail to Youtube. But for some reason the last few days I can't drop the file, it just stays there with the mouse when I let go of the button. On a random page it should let me drop the file and show the image but it doesn't, and it also won't drop if I try a google image search.

I have tried this on Edge and Chrome and the problem only seems to exist on Firefox.

[My screenshot button hides the mouse in pictures but it's attached to that blue semi-transparent square, trying to drop a file but can't.]

So I've been doing this for years now, as a Youtuber I take an image file from File Explorer (Windows 10) and drag it over to upload the thumbnail to Youtube. But for some reason the last few days I can't drop the file, it just stays there with the mouse when I let go of the button. On a random page it should let me drop the file and show the image but it doesn't, and it also won't drop if I try a google image search. I have tried this on Edge and Chrome and the problem only seems to exist on Firefox. [My screenshot button hides the mouse in pictures but it's attached to that blue semi-transparent square, trying to drop a file but can't.]
Attached screenshots

Chosen solution

Do you have the same issue with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf Not a content creator, but I was able to drag and drop on my YT channel. see screenshot

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All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Suluhisho teule

Do you have the same issue with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf Not a content creator, but I was able to drag and drop on my YT channel. see screenshot

syrilram
syrilram Mwenye swali
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Yeah actually I just tried and it worked in safe mode and then I turned safe mode off and it seems to be working fine now. Thanks a lot for your help.