Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Deleting emails in Thuderbird in Outlook email account does not delete them in Outlook

  • 1 jibu
  • 0 wana tatizo hili
  • 11 views
  • Last reply by mossy_rock

more options

Hello. I have my outlook.com account set up in Thunderbird 115.10.1. When I delete emails in Thunderbird from my inbox, they disappear and they go to the Deleted folder in Thunderbird as they should, but they aren't deleted on the Outlook server. I can still see them in my inbox if I use my Outlook app on my phone. I must delete them using my phone.

If I delete an email on my Outlook app on my phone, they disappear immediately in Thunderbird, which is correct. In other words, it works correctly if I delete from my phone, but not from Thunderbird.

My server settings are: Server Type: IMAP Mail Server Server Name: outlook.office365.com Port: 993 Connection security: SSL/TLS Authentication method: OAuth2 When I delete a message: Move it to this folder: Deleted on <myaccount>@outlook.com

Can anyone help? Thanks!

Hello. I have my outlook.com account set up in Thunderbird 115.10.1. When I delete emails in Thunderbird from my inbox, they disappear and they go to the Deleted folder in Thunderbird as they should, but they aren't deleted on the Outlook server. I can still see them in my inbox if I use my Outlook app on my phone. I must delete them using my phone. If I delete an email on my Outlook app on my phone, they disappear immediately in Thunderbird, which is correct. In other words, it works correctly if I delete from my phone, but not from Thunderbird. My server settings are: Server Type: IMAP Mail Server Server Name: outlook.office365.com Port: 993 Connection security: SSL/TLS Authentication method: OAuth2 When I delete a message: Move it to this folder: Deleted on <myaccount>@outlook.com Can anyone help? Thanks!

All Replies (1)

more options

Edit: I should have said "sometimes." Sometimes it deletes correctly, at other times it doesn't. I can't see a pattern.