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Bookmarks disappeared and can't get them back

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I reinstalled Windows because my Windows got basically completely corrupted, I tried to log in to Firefox after reinstalling and it won't retrieve the bookmarks I had until 15 or 16 June, please help I can't get them back

I reinstalled Windows because my Windows got basically completely corrupted, I tried to log in to Firefox after reinstalling and it won't retrieve the bookmarks I had until 15 or 16 June, please help I can't get them back

All Replies (3)

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Also when it tries to load back up it's the recent one after reinstalling Windows and not the one before reinstalling Windows 10

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You can check if you have a C:\Windows.old folder with your Firefox profile data.

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I don't have a Windows.old folder