Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

clicking on links to emails won't bring up a new email message form

  • 1 jibu
  • 0 wana tatizo hili
  • Last reply by david

more options

When I go to a website and click on an email address the New Message form does not come up. I have gone to Windows and made sure Thunderbird is set up as my default email address. Chatgpt said: Check Thunderbird Settings

   Open Thunderbird.
   Go to Tools > Options (or Preferences on macOS).
   Click on the Advanced tab, then General tab.
   Ensure Thunderbird is set as the default mail client.

But when I go to tools I cannot find an options link.

Please advise. Thanks!

When I go to a website and click on an email address the New Message form does not come up. I have gone to Windows and made sure Thunderbird is set up as my default email address. Chatgpt said: Check Thunderbird Settings Open Thunderbird. Go to Tools > Options (or Preferences on macOS). Click on the Advanced tab, then General tab. Ensure Thunderbird is set as the default mail client. But when I go to tools I cannot find an options link. Please advise. Thanks!

All Replies (1)

more options

This is one of my frustrations with thunderbird, although I love it of course. The problem is that the menu bar has 'tools' that link to 'settings' and then to set default, but the hamburger menu's tool menu does not, as settings is already on that menu. And chatgpt is referencing a prior version (pre 102) version of thunderbird when 'options' was a menu entry. If using menu bar, look for tools>Settings>general. if using hamburger menu, click settings>general

Helpful?

Uliza swali

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.