Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Conditional access policy

more options

Login to o365 email does not work on Firefox browsers after enabling the Conditional Access policy based on compatible devices

Firefox does not send device details, resulting in a device incompatibility message

Does Firefox support this?

There is an example of missing device ID in the attachment

Login to o365 email does not work on Firefox browsers after enabling the Conditional Access policy based on compatible devices Firefox does not send device details, resulting in a device incompatibility message Does Firefox support this? There is an example of missing device ID in the attachment
Attached screenshots

All Replies (4)

more options

Could you check whether the Windows SSO feature resolves this issue: How to enable Windows SSO login in Firefox. Let us know how it goes.

Helpful?

more options

SSO feature solves the problem. Is there any other solution besides SSO?

Helpful?

more options

I can't think of any other situation where Firefox would divulge device-identifying information to a website. However, I haven't researched it.

Helpful?

more options

Turning on SSO is the only correct solution to this.

We don't send Windows headers/login/device info unless we're using SSO.

Helpful?

Uliza swali

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.