Inbox won't load, only cycles
Thunderbird has been working fine for years, and a few days ago I went to check email and the program only cycles and won't respond, I've done the regular things, like restart the modem, computer and redownload the program. I have windows 11 home, on a laptop, and thunderbird has about 100 saved messages.
Modified by Wayne Mery
All Replies (4)
it just cycles, and I can't click on anything . I can't even click the x to get out of it, I have to manually close it and it says reporting error to microsoft
How big is the Inbox file in your comcast account folder? Go to your TB profile folder as described here https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_finding-your-profile-without-opening-thunderbird There go to Mail > mail.comcast.net > Inbox and look up its size in MB or GB. Delete the index file Inbox.msf and restart TB.
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