I've checked your mozilla profile for 'OldRN' and you only have one question - this question listed, so maybe you have created another account in Mozilla to access this forum.

It would be helpful if you could post some information so we know your setup and what you seem to have lost.

1. What OS do you use? Windows , Mac, Linux ?
2. Have you recently reinstalled or upgraded your OS eg: updated from Windows 10 to Windows 11 ?
3. What version of Thunderbird are you using?
4. What type of account are you using Pop or Imap ?

In Thunderbird

• Help > Trouleshooting Information
• Scroll down to 'Mail and News Accounts' section
• Copy all data in that section and paste it into this forum question OR post an image showing the info.

This will tell us what type of account you use and what server settings you use etc.

Need info on what you can or cannot see.

1. In the Folder Pane - Do you see all your folders listed under the mail account name folder ?
2. What folder(s) are missing emails ?
3. Do you have recent emails but seem to have lost older ones after a particular date ?
4. Are you trying to perform a search and not locating emails ?
5. Are you performing a search, it displays emails, but they do not open to show message ?
6. Do you get any error message - if yes then please tell us exactly what it says word for word or post an image showing the error?

re :They directed me to the online version Perhaps you are talking about the webmail account which is accessed via a browser. Posting the info requested about server settings would help to tell us what server you are using so we can advise you on where to locate your webmail account. eg: gmail, yahoo, BT, comcast, etc

All online/Windows 10/backups/Thurderbird IMAP folders were triaged for the older messages - none are found in any locations for the dates needed.

After triaging further; the Emails in question are a 2-week interval in May, '22, AOL Email. After going 'round & 'round with a *foreign* agent, the AOL agent stated that recoveries >7 days would only be allowed for legal/court purposes; despite information describing otherwise. What does show on AOL and many forums is the capability to pay for the recovery; but nothing about 'legal-only'. Again another overseas s**t show IMHO.

Please advise if other avenues exist.

Thanks.