Unable to delete subfolders in Drafts folder
I asked bout this a couple of weeks ago but didn't get a response. Perhaps I asked under the wrong heading. I'm not the sharpest tack in the box when it comes to these things. Over the holidays I prepared many emails to send afterwards. I created sub-folders in my drafts folder. I sent the emails OK, but then I couldn't delete the folders I created in the drafts folder. Not only that but the folder icons in Drafts turned from yellow to purple and they did that in all four of my email accounts, even though my storage of emails was all in one single account. When I right click on the folders I don't get the option to delete and the folders won't allow being dragged to trash. Also one of the folders suddenly disappeared with all of the prepared email in it. Can you help me correct this condition? Thanks.
All Replies (4)
Are you trying to delete folders or recover the contents of the folders? Which version of TB are you running? Which Operating System are you running?
Both. I want to delete 4 and recover contents of one folder that disappeared. Thunderbird version 128.4 tesr (64-bit) Windows 11 Pro version 23H2 I tried the folder repair several times and even though I could change the color of the icon in the repair window it wouldn't change the color in the folder icon. Thanks for your help.
I'm still trying to get my head round the complexity of the problem and how to go about it. Would you send a screenshot of an open file structure for your accounts (the left hand panel in the Classic View) but make sure any identifying email addresses are blackened out. It will be difficult to '...recover contents of one folder that disappeared.' If the folder is gone then the data is unlikely to be there. Thanks
Finding the lost folder isn't high priority. I recreated the contents. It's just a concern. The undeletable folders and purple folder icons are more of a concern and irritation. I have to figure out how to send you a screen shot. Not my everyday thing. Thanks for your help.
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