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My Extensions is not working

  • 2 majibu
  • 0 wana tatizo hili
  • 7 views
  • Last reply by James

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My license no is : [edited]


Thank you for purchasing the DownloadHelper Video Conversion License for Firefox.

Your personal registration code is: [edited]

If you purchased this license from the browser you intend to use it on, it should already be registered and you should be able to use the product immediately.

Otherwise, or if you want to reinstall your license in your browser, visit that link: https://www.downloadhelper.net/register.php?license= [edited]

You can also use Video DownloadHelper settings: https://github.com/aclap-dev/video-downloadhelper/wiki/V9-interface#validate-your-license-key

You can access your invoice at https://www.downloadhelper.net/show-invoice?invoice= [edited] Best regards,

The DownloadHelper Team

My license no is : [edited] Thank you for purchasing the DownloadHelper Video Conversion License for Firefox. Your personal registration code is: [edited] If you purchased this license from the browser you intend to use it on, it should already be registered and you should be able to use the product immediately. Otherwise, or if you want to reinstall your license in your browser, visit that link: https://www.downloadhelper.net/register.php?license= [edited] You can also use Video DownloadHelper settings: https://github.com/aclap-dev/video-downloadhelper/wiki/V9-interface#validate-your-license-key You can access your invoice at https://www.downloadhelper.net/show-invoice?invoice= [edited] Best regards, The DownloadHelper Team

Modified by James

All Replies (2)

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You need to contact the Extension developers for issues using their extension. Firefox Addon sites hosts the Addon they don't provide support for Addon issues that's from the Addon developers to provide that support.

Helpful?

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Helpful?

Uliza swali

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