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Unable to use or watch Prime and netflix in this browser

  • 2 majibu
  • 0 wana tatizo hili
  • 6 views
  • Last reply by cor-el

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Can you guys check why your netflix account is getting logged out every time regardless of how many times you logged in and for prime video if you play any video i'm getting video player error, can you please check

Can you guys check why your netflix account is getting logged out every time regardless of how many times you logged in and for prime video if you play any video i'm getting video player error, can you please check

All Replies (2)

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This is zen browser

Helpful?

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Make sure you the latest Widevine version.

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

Helpful?

Uliza swali

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