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Attachments (word docs and PDFs) to emails can not be opened by the receivers. Are received as .dat files or application/octet-stream

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Attachments I add to emails (word doc or PDFs) can not be opened by the email receivers. Word documents attachments are received with ATT00427.dat (application/octet-stream) or .doc with (application/octet-stream). PDF attached files arrive with .pdf (application/octet-stream). My copy of my sent email has the same attachment extensions.

This happened

Every time Firefox opened

Attachments I add to emails (word doc or PDFs) can not be opened by the email receivers. Word documents attachments are received with ATT00427.dat (application/octet-stream) or .doc with (application/octet-stream). PDF attached files arrive with .pdf (application/octet-stream). My copy of my sent email has the same attachment extensions. == This happened == Every time Firefox opened

All Replies (1)

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Firefox doesn't do email, it's a web browser.

If you are using Firefox to access web mail, you need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/ or this one http://forums.mozillazine.org/viewforum.php?f=39