Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I click Print it asks me to "save as an XPS" file and then an error in printing box comes up ??

flyer333
flyer333
more options

When I click File>Print the print box appears and Iclick OK ( for all or page 1). The Printing box appears and immediately the " Save as box" comes over it saying to save as an XPS file. I click cancel and the "error in printing" box appears so no print -- I can print word and excel documents OK and pages will print when using Internet Explorer.

When I click File>Print the print box appears and Iclick OK ( for all or page 1). The Printing box appears and immediately the " Save as box" comes over it saying to save as an XPS file. I click cancel and the "error in printing" box appears so no print -- I can print word and excel documents OK and pages will print when using Internet Explorer.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

You need to select your printer in the Printer - Name box.

http://kb.mozillazine.org/Problems_printing_web_pages