Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not start up at all due to installing add on {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

  • 2 majibu
  • 9 wana tatizo hili
  • 1 view
  • Last reply by cor-el

more options

I think it may be due to me stupidly downloading XAMPP as well as MAMP and now Firefox won't open. It tries to restore all tabs at start up but goes straight to Mozilla crash report. I can't start it in safe mode because it won't even open. Tried downloading Firefox again but hasn't worked.

I think it may be due to me stupidly downloading XAMPP as well as MAMP and now Firefox won't open. It tries to restore all tabs at start up but goes straight to Mozilla crash report. I can't start it in safe mode because it won't even open. Tried downloading Firefox again but hasn't worked.

All Replies (2)

more options

Try manually removing that addon / extension.

http://kb.mozillazine.org/Extensions_Uninstall#Uninstalling_manually

more options