Cannot open New Tab feature
On the tab bar, clicking on + symbol doesn't open a new tab. Right-click on + symbol, then selecting New Tab, doesn't open new tab. Selecting File, New Tab, doesn't open new tab. Ctrl + T doesn't open new tab. Running W7. The problem doesn't occur with other browsers. Thanks for any suggestions.
Chosen solution
Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
All Replies (3)
Suluhisho teule
Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
Sorted! Thank you very much, TonyE. Uninstalled easily from Control Panel, New Tabs immediately returned.
Thanks again Iain
You're welcome