Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the cursor dissapears from the e mail To box after each name selection it used to return automatically, how do I get this facility back

more options

the cursor is now dissapearing from the TO box in e-mails after I select a name. It used to return after selection. This is also happening when in my bank when trying to insert my codes and password the cursor no longer moves to the next box after selection of my numbers etc , pease help barry

the cursor is now dissapearing from the TO box in e-mails after I select a name. It used to return after selection. This is also happening when in my bank when trying to insert my codes and password the cursor no longer moves to the next box after selection of my numbers etc , pease help barry

All Replies (1)

more options

Do you have that problem when running in the Firefox SafeMode?
A troubleshooting mode.
You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes