Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

having a problem connecting to server

  • 2 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by cor-el

lsaubin
lsaubin
more options

Everytime I try to open firefox I get a message saying "Firefox is configured to use a proxy server that is refusing connections" I have no idea what that means and how to fix it. I did just find where to change but have no idea what is suppose to be there.

Everytime I try to open firefox I get a message saying "Firefox is configured to use a proxy server that is refusing connections" I have no idea what that means and how to fix it. I did just find where to change but have no idea what is suppose to be there.

All Replies (2)

John99
John99
more options

Have you changed something like how you connect to the internet.

  • Are you on some sort of network in an office or school for instance?
  • Do alternative browsers work ?
  • Is it a portable machine ?

Have a look at Server Not Found - Troubleshoot connection problems connection settings <-- blue--clickable link --
(note the page will scroll up and down )

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).