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I CANNOT USE WINDOWS HOTMAIL TO SEND E MAILS FOR 3 WEEKS NOW????

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  • Last reply by Svetlana

rosemaryfraser@hotmail.co.uk
rosemaryfraser@hotmail.co.uk
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I was using Safari with my new Apple Mac Air laptop, but could not load Hotmail sometimes, or play a Zynga game that I like to play as I am disabled, and partially housebound. I called my Internet Service Provider (Plusnet) who advised me to change browser and install Mozilla Firefox, which I did, with great success, until now. Now I am unable to send an e-mail with Hotmail, although I can read e-mails sent to me. Could you please fix this problem as quickly as possible please. My friend also has the same problem with Firefox, which he has recently added at my recommendation, but he is now able to send e-mails but not any attachments. Please contact me URGENTLY as I really need this facility on Firefox. Thank you very much.

I was using Safari with my new Apple Mac Air laptop, but could not load Hotmail sometimes, or play a Zynga game that I like to play as I am disabled, and partially housebound. I called my Internet Service Provider (Plusnet) who advised me to change browser and install Mozilla Firefox, which I did, with great success, until now. Now I am unable to send an e-mail with Hotmail, although I can read e-mails sent to me. Could you please fix this problem as quickly as possible please. My friend also has the same problem with Firefox, which he has recently added at my recommendation, but he is now able to send e-mails but not any attachments. Please contact me URGENTLY as I really need this facility on Firefox. Thank you very much.

Modified by the-edmeister

All Replies (4)

Svetlana
Svetlana
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Update: https://support.mozilla.com/en-US/questions/836854

Svetlana
Svetlana
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I'm asking for more information.

  1. What happens when you try to send an email with Hotmail?
  2. Does the issue happen in safe mode?
rosemaryfraser@hotmail.co.uk
rosemaryfraser@hotmail.co.uk Mwenye swali
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I can't see any reply to my e mail.

WHERE SHOULD I LOOK ?

Could you please send a straightforward reply to my question about my Firefox problem.

Thank you.

Svetlana
Svetlana
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  • No, this is forum-based support. We do not send emails.
  • Please answer the two questions I posted - you'll need to read them and one knowledge base article for that.

--Thank you.