Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

pdf documents do not open

  • 1 jibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by Catalyst

drdef@yahoo.com
drdef@yahoo.com
more options

I cannot see pdf pages. When I click on a pdf link (for example to view a bank statement), a new window pops up but it is always blank. I have to go to Chrome or IE to see it. How can I get FF to show pdfs?

I cannot see pdf pages. When I click on a pdf link (for example to view a bank statement), a new window pops up but it is always blank. I have to go to Chrome or IE to see it. How can I get FF to show pdfs?

All Replies (1)

Catalyst
Catalyst
more options

Make sure you have the Adobe Plugin installed. type "about:plugins" in the address bar and check if Adobe acrobat is there.

If not, you may need to get it from https://addons.mozilla.org/en-US/firefox/browse/type:7