Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I didn't mean to click allow popups for a website. How do I change it?

  • 4 majibu
  • 3 wana tatizo hili
  • 1 view
  • Last reply by cor-el

more options

When the grey bar showed at the top of the web page I meant to hit "X" but hit "Allow" instead. How do I change it to ban the popups from the site?

When the grey bar showed at the top of the web page I meant to hit "X" but hit "Allow" instead. How do I change it to ban the popups from the site?

All Replies (4)

more options

You can find the permissions for the domain in the current tab in "Tools > Page Info > Permissions"

  • Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.

Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.

See also:

  • Tools > Options > Content : Block pop-up windows: Exceptions

Modified by cor-el

more options

I tried both. Solution #1: Neither the F10 nor the Alt key brought up a Menu Bar. Solution #2: The website in question is not listed as an allowed site. Now what?

more options

Click the Site Identity Button when on that web site, then click "More Information". See:

The page info window will open, click on Permissions, for "Open Pop-up Windows":

  • if "Default" is un-checked, click there to place a check-mark next to "Default"
    • this action resets to your choice in Options > Content, "Block pop-up windows", whether it is checked or un-checked (checked = Block; un-checked = Allow)
  • optionally, if "Default" is un-checked and the option at the right of the line is "Allow", change it to "Block"


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You need to update some plug-ins:

more options

Are there any exceptions listed in Tools > Options > Content : Block pop-up windows: Exceptions ?