Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"open containing folder" not working for items in Downloads folder

  • 1 jibu
  • 12 wana tatizo hili
  • 11 views
  • Last reply by cor-el

more options

When I right click a file in Downloads window in ver 3.6.22 and select "Open containing folder", nothing happens,

When I right click a file in Downloads window in ver 3.6.22 and select "Open containing folder", nothing happens,

All Replies (1)

more options

If "Open Containing folder" is grayed then the files are not longer in the original download location.


Your More system details list shows the XULRunner 1.9.1 extension that is considered malware

  • XULRunner 1.9.1 true {68ED75C8-0369-4B3A-8F59-FC2787AC2C0C}

You should also update the Flash and Java plugin.