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I DOWNLOADED THE NEW FIREFOX--I AM DILE UP---IT DOES NOT WORK AND I CANNOT GET TO MY YAHOO MAIL WITH OUT GOING AROUND THE WORLD---HOW DO I FIX THIS

nitaghenmama@arczip.com
nitaghenmama@arczip.com
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I DOWNLOADED THE NEW FIREFOX AT THE END OF AUGUST---IT SAVED IT TO A FILE-- BUT EVERY TIME I TRY TO GO ON LINE IT TELLS ME I NEED TO DOWNLOAD THE NEW VERSION---WHICH I HAVE ALREADY DONE---I HAVE DIAL UP--AND IT TOOK A COUPLE OF HOURS TO GET THE DOWNLOAD DONE BUT IT DID SAVE IT TO A FILE BUT IT ACTS LIKE I DID NOT SAVE IT----SO WHEN I WANT TO CHECK MY MAIL I HAVE TO ENTER THE ---MY YAHOO-- TO GET TO MY MAIL INSTEAD OF JUST CLICKING ON --MAIL----PLEASEEEEEEE HELP ME FIGURE THIS OUT---

I DOWNLOADED THE NEW FIREFOX AT THE END OF AUGUST---IT SAVED IT TO A FILE-- BUT EVERY TIME I TRY TO GO ON LINE IT TELLS ME I NEED TO DOWNLOAD THE NEW VERSION---WHICH I HAVE ALREADY DONE---I HAVE DIAL UP--AND IT TOOK A COUPLE OF HOURS TO GET THE DOWNLOAD DONE BUT IT DID SAVE IT TO A FILE BUT IT ACTS LIKE I DID NOT SAVE IT----SO WHEN I WANT TO CHECK MY MAIL I HAVE TO ENTER THE ---MY YAHOO-- TO GET TO MY MAIL INSTEAD OF JUST CLICKING ON --MAIL----PLEASEEEEEEE HELP ME FIGURE THIS OUT---

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Did you actually install the new version of Firefox? Or just download it?
https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Windows


You also have a bunch of outdated Plugins, most notably Java. 1.5.0_06 won't work with Firefox 4.5+ versions.
http://www.mozilla.com/en-US/plugincheck/

nitaghenmama@arczip.com
nitaghenmama@arczip.com Mwenye swali
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I DOWNLOADED THE UPDATED FIREFOX----- WILL IT HURT ANYTHING IF I GO IN AND DELETE THE OUT DATED PLUG INS?? I DO NOT KNOW A LOT ABOUT COMPUTERS SO I AM A LITTLE UNSURE OF JUST DELETING THINGS THAT I DO NOT KNOW ANY THING ABOUT 

                                                         THANKING YOU IN ADVANCE,
                                                       JUANITA GIBSON

PS YES THIS IS HELPING