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How could I access my saved favorite websites and bookmarks from Windows Explorer to resave them before any reinstallation? I can´t open Firefox

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  • Last reply by valle2001

valle2001
valle2001
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My problem is that when I started Firefox, I clicked on the updated button and when it was being updating my computer crashed. When I restarted the computer I could not open Firefox again. My big problem is that I want to access my saved favorites / bookmarks that I had before and save them befor I reinstall Firefox. How can I access them from Windows Explorer?

When I try to open the Firefox there is a box coming up with the following text message Error: App:Name not specified in application.ini

My problem is that when I started Firefox, I clicked on the updated button and when it was being updating my computer crashed. When I restarted the computer I could not open Firefox again. My big problem is that I want to access my saved favorites / bookmarks that I had before and save them befor I reinstall Firefox. How can I access them from Windows Explorer? When I try to open the Firefox there is a box coming up with the following text message Error: App:Name not specified in application.ini

Chosen solution

Please see https://support.mozilla.com/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?s=save+profile&r=2&as=s on how to save/recover data from an install

FYI - you can do an install and it shouldn't affect your saved information. It is always a good idea to make a backup first

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All Replies (2)

Tim
Tim
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Suluhisho teule

Please see https://support.mozilla.com/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?s=save+profile&r=2&as=s on how to save/recover data from an install

FYI - you can do an install and it shouldn't affect your saved information. It is always a good idea to make a backup first

valle2001
valle2001 Mwenye swali
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Thanks mate! I solved it by your help