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Firefox crashes (even in safe mode) after updating

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Hi

Please can someone help me.

For quite some time now, the firfox ive been using is version 3.6 something i think. Every time i update my firefox e.g. updated to v8 now, it crashes. I try reinstalling, opening in safe mode. Nothing works. The firefox im using still looks like the old one. Ive never been able to update to the new style (Orange Firefox button in top left corner)

I would appreciate it if someone could tell me what the problem is or how to find out exactly whats causing the crashes. For the time being i am reinstalling the last wroking version of Firefox that i have downloaded.

Latest Crash ID: bp-54bd7d29-fc36-4d7b-aef0-f7b662111109

Thank you

Hi Please can someone help me. For quite some time now, the firfox ive been using is version 3.6 something i think. Every time i update my firefox e.g. updated to v8 now, it crashes. I try reinstalling, opening in safe mode. Nothing works. The firefox im using still looks like the old one. Ive never been able to update to the new style (Orange Firefox button in top left corner) I would appreciate it if someone could tell me what the problem is or how to find out exactly whats causing the crashes. For the time being i am reinstalling the last wroking version of Firefox that i have downloaded. Latest Crash ID: bp-54bd7d29-fc36-4d7b-aef0-f7b662111109 Thank you

All Replies (1)

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Can anyone help?