Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

brichardson
brichardson
more options

Just updated as recommended to firefox 8. Restarted, then while in the process of clicking boxes to enable or disable add-ons, firefox crashed. Now crashes as soon as I click the icon. Momentarily tries to open page, then crash report box comes up. If I try to click restart, the same thing happens. Won't bring up safe mode. No change after reboot.

Just updated as recommended to firefox 8. Restarted, then while in the process of clicking boxes to enable or disable add-ons, firefox crashed. Now crashes as soon as I click the icon. Momentarily tries to open page, then crash report box comes up. If I try to click restart, the same thing happens. Won't bring up safe mode. No change after reboot.

Chosen solution

Update Roboform. That has been fixing this for many people, including me!  :)

Read this answer in context 👍 0

All Replies (2)

lindsaygii
lindsaygii
more options

Suluhisho teule

Update Roboform. That has been fixing this for many people, including me!  :)

brichardson
brichardson Mwenye swali
more options

Thanks. That did the trick!