Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Firefox 8 Menu button doesn't work and neither does the right click in the firefox window

  • 5 majibu
  • 22 wana tatizo hili
  • 2 views
  • Last reply by ishilpatel

ishilpatel
ishilpatel
more options

It seems that all the drop down buttons in the browser, including the bookmarks dropdown menu in the toolbar and the main menu button (firefox button), no longer work. This happened after i upgraded to firefox 8. I've tried uninstalling and reinstalling several times while also deleting user preferences and stuff but that doesnt work. But everything seems to work in safe mode properly. So i disabled all my addons in the normal mode but it still doesn't solve the problem. My right-click doesnt work anywhere in the browser window either. And also, although the menus are not showing, it seems that they are still there because if i click in the area that a button would be in the function activates, this is how i was able to disable the addons.

It seems that all the drop down buttons in the browser, including the bookmarks dropdown menu in the toolbar and the main menu button (firefox button), no longer work. This happened after i upgraded to firefox 8. I've tried uninstalling and reinstalling several times while also deleting user preferences and stuff but that doesnt work. But everything seems to work in safe mode properly. So i disabled all my addons in the normal mode but it still doesn't solve the problem. My right-click doesnt work anywhere in the browser window either. And also, although the menus are not showing, it seems that they are still there because if i click in the area that a button would be in the function activates, this is how i was able to disable the addons.

Chosen solution

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

Read this answer in context 👍 4

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

ishilpatel
ishilpatel Mwenye swali
more options

Already said that everything works fine in safe-mode. I disabled all addons in regular mode but the menu button and right click still do not show. And my theme has always been default.

papage
papage
more options

Perhaps, it's a multi-monitor setup issue. I noticed that the problem happens on my right monitor, but it doesn't happen on my left monitor! I have an nvidia card.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Suluhisho teule

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

ishilpatel
ishilpatel Mwenye swali
more options

"cor-el" you're solution of turning off hardware acceleration worked I overlooked it the first time you said it, doesn't seem to impact the browser in any other way other than fixing my issue.