Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox does not save my downloads to my specified folder. It tries to use another folder. How do I correcct this problem?

  • 2 majibu
  • 2 wana tatizo hili
  • 5 views
  • Last reply by Horsefly

more options

When I try to save a download to my specified directory (C:\Downloads) it tells me that (C:\documents and settings\local\temp) can not be changed and for me to change the properties of that folder. I made no changes to any folder regarding downloads. What can I do to fix this problem?

When I try to save a download to my specified directory (C:\Downloads) it tells me that (C:\documents and settings\local\temp) can not be changed and for me to change the properties of that folder. I made no changes to any folder regarding downloads. What can I do to fix this problem?

All Replies (2)

more options

Make sure that your anti-virus software isn't locking files and prevents Firefox from moving them to the destination folder.

Modified by cor-el

more options

Thanks for your input. I haven't changed anything in my virus protection to make this happen. It has been saving my downloads now for a couple years without any problems. I am really confused as to how this started. If you have any further input, I would appreciate hearing from you. Thanks again. Horsefly