Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

A day back Firefox got silent. All devices are OK. All other browsers work normally.

  • 1 jibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by Matt_G

Anna_Kopylova
Anna_Kopylova
more options

Version 10. The program is fully functional but no sound.

Version 10. The program is fully functional but no sound.

Chosen solution

Hi Anna_Kopylova,

It could be a couple of things. You might have accidentally muted audio for Firefox. The article Knowledge Base article What to do if Firefox won't play any sounds will show you how to check.

If that doesn't work, you should look at Fix common audio and video issues. This will show you how to troubleshoot any plugin/extension issues that might be impacting your system.

Hopefully this helps!

Read this answer in context 👍 0

All Replies (1)

Matt_G
Matt_G
more options

Suluhisho teule

Hi Anna_Kopylova,

It could be a couple of things. You might have accidentally muted audio for Firefox. The article Knowledge Base article What to do if Firefox won't play any sounds will show you how to check.

If that doesn't work, you should look at Fix common audio and video issues. This will show you how to troubleshoot any plugin/extension issues that might be impacting your system.

Hopefully this helps!