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I can no longer open pdfs in Firefox. I don't get an error message. Nothing happens when I click on the link. Same problem with downloads.

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  • Last reply by Matt_G

lornetz
lornetz
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Never had a problem like this before, I was always able to open a pdf or download a file from any site. I used Firefox exclusively to download my credit card statements, bills, etc. but I can no longer do this.

Never had a problem like this before, I was always able to open a pdf or download a file from any site. I used Firefox exclusively to download my credit card statements, bills, etc. but I can no longer do this.

All Replies (1)

Matt_G
Matt_G
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Hi lornetz,

Have you looked at the View PDF files using Firefox’s built-in viewer Knowledge Base article? There is some good troubleshooting information in there. They also list 2 different PDF plugins. I'd try both just to be safe.

Hopefully this helps!