We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When are you going to recognize e-mail addresses with special characters. my address has an underscore in it.

  • 2 majibu
  • 1 ana tatizo hili
  • 6 views
  • Last reply by cor-el

bill5423
bill5423
more options

my address is (email removed by mod) but, your system tells me it is invalid because of the underscore.

my address is (email removed by mod) but, your system tells me it is invalid because of the underscore.

Modified by user633449

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Bill, where are you having this problem? Is it related to Firefox Sync, or to some other Mozilla site or service?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Usually an underscore is used as a substitute of a space character to separate words.
Having an underscore trailing at the end of the name is not a very common place for it, so it may be because of that if it really happens.

If it happens before you have finished entering the email address then you can ignore it.