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Browser window will not open.

  • 7 majibu
  • 4 wana tatizo hili
  • 5 views
  • Last reply by shekitty22

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Firefox browser will not open. I've downloaded the most recent version, and sought help, but it simply tells me to open up the browser window and reset via troubleshooting... this is fine and all, but I cant do that if I cant open up a browser window. I'm hesitant to uninstall and reinstall because I'll lose everything. Is there an easier way?

Firefox browser will not open. I've downloaded the most recent version, and sought help, but it simply tells me to open up the browser window and reset via troubleshooting... this is fine and all, but I cant do that if I cant open up a browser window. I'm hesitant to uninstall and reinstall because I'll lose everything. Is there an easier way?

Chosen solution

hello, does firefox start-up when you launch it in safemode?

Diagnose Firefox issues using Troubleshoot Mode

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All Replies (7)

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Suluhisho teule

hello, does firefox start-up when you launch it in safemode?

Diagnose Firefox issues using Troubleshoot Mode

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How do I launch it in "Safe Mode?"

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Let me clarify... how do I launch it in "Safe Mode" if I cannot open a browser window to change my settings to "Safe Mode?"

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it is described in the link, i've provided. essentially hold the shift-key while clicking on the firefox icon...

edit: or hold the windows-key+r & open "firefox.exe -safe-mode" (without quotes)

Modified by philipp

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Bless your soul; you're a genius. Thanks!

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you're very welcome - could you reset firefox in safemode & is it starting up normally again now?

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I could, and it did. Thank you! I started it in "Safe Mode" and then reset it. It has been working like a champ ever since.

Modified by shekitty22