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I get alerts to update Firefox. Updates won't load. I have Mac OS X 10.7

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  • Last reply by cor-el

abbeyjack
abbeyjack
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Occasionally I get alerts from Firefox to install updates. When I click to install, it never installs itself. I eventually close the window. What is the problem and how do I fix it?

Occasionally I get alerts from Firefox to install updates. When I click to install, it never installs itself. I eventually close the window. What is the problem and how do I fix it?

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cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.