Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Earthlink WebMail dead in Firefox after FlashPlayer update, rolling it back did not fix it

BBFF
BBFF
more options

On 9/5/12 Adobe Flash player installed and ruined my computer. The main attack was to prevent Earthlink WebMail activity. It comes on screen, but clicking any link or on "Reply" causes the tab to disappear and you're back on your desktop. I rolled Flash Player back to version 10 but the damage was not fixed. Earthlink will not function on Firefox any more.

On 9/5/12 Adobe Flash player installed and ruined my computer. The main attack was to prevent Earthlink WebMail activity. It comes on screen, but clicking any link or on "Reply" causes the tab to disappear and you're back on your desktop. I rolled Flash Player back to version 10 but the damage was not fixed. Earthlink will not function on Firefox any more.

All Replies (1)

alex_mayorga
alex_mayorga
  • Moderator
more options

Have you tried following this troubleshooting page http://support.earthlink.net/articles/email/having-issues-with-webmail.php ?