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url is not highlighted when sending it on an email and cannot be directly accessed

  • 6 majibu
  • 1 ana tatizo hili
  • 55 views
  • Last reply by Susanj15

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When I put a web address in an email using Internet Explorer, it is highlighted, and the email recipient can click on and go directly to the web site. This does not happen with Firefox. You have to copy and page the web site.

When I put a web address in an email using Internet Explorer, it is highlighted, and the email recipient can click on and go directly to the web site. This does not happen with Firefox. You have to copy and page the web site.

Chosen solution

I've attached a series of screenshots showing where the "insert link" icon appears in my Yahoo mail. It's a black button button with two circles, similar to part of a chain. It opens a dialog where you paste the URL, then Yahoo inserts it into the message wherever you last positioned the cursor.

Does it work for you?

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All Replies (6)

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Each webmail site has a different "rich text" editor with its own way of handling links. In some cases, using the save to draft feature will convert the URLs into links. In other cases, you need to use the site's insert link icon to insert a live link.

Which webmail site is it? Maybe someone who uses that same site can describe the most efficient method.

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I do not know what the site's insert link icon is. (I am a 'silver surfer') I use save to draft for all my emails , (is this what you mean?), but it doesn't make any difference. Thank you for your reply. Susan.

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If you use a popular site like Hotmail, Yahoo, or Gmail, someone here can probably post the steps. If it's more obscure, I'm not sure if anyone will have the answer. Could you say which site it is?

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I am using Yahoo. Thank you, Susan.

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Suluhisho teule

I've attached a series of screenshots showing where the "insert link" icon appears in my Yahoo mail. It's a black button button with two circles, similar to part of a chain. It opens a dialog where you paste the URL, then Yahoo inserts it into the message wherever you last positioned the cursor.

Does it work for you?

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Brilliant, it works. Never used this symbol before. Never even thought about it. Sorry, not replied sooner, not been on my computer since your reply. Could tell my friends but none of them use Firefox. Thanks a lot. Best Wishes, Susan.