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Firefox does not download exe. files

george333
george333
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Past few days when I select "download" it shows OK in the download list but says "Cancelled" so I retry and it downloads ok (I think), but I cannot open it. I have looked at several options in the forum and checked settings using safe mode etc but error continues. I v tried to redownload Firefox, but problem still remains. I have no antivirus. I am running Vista 32 bit .

Past few days when I select "download" it shows OK in the download list but says "Cancelled" so I retry and it downloads ok (I think), but I cannot open it. I have looked at several options in the forum and checked settings using safe mode etc but error continues. I v tried to redownload Firefox, but problem still remains. I have no antivirus. I am running Vista 32 bit .

Chosen solution

Do you have any extensions installed that might be interfering with the download functionality in Firefox? This article explains how you can disable or uninstall add-ons: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

Another "if nothing else works" method you might want to try is Reset Firefox -- it resets the common Firefox settings to the defaults while saving your personal data such as your bookmarks and passwords: https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems?s=firefox+reset&r=0&as=s

Hope any of this helps!

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All Replies (1)

David Tenser
David Tenser
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Suluhisho teule

Do you have any extensions installed that might be interfering with the download functionality in Firefox? This article explains how you can disable or uninstall add-ons: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

Another "if nothing else works" method you might want to try is Reset Firefox -- it resets the common Firefox settings to the defaults while saving your personal data such as your bookmarks and passwords: https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems?s=firefox+reset&r=0&as=s

Hope any of this helps!