In the options it says It is blocking all pop ups but I keep getting pop ups what is wrong?
In the options menu it shows that Mozilla Firefox is blocking all pop ups. But when I go to new tabs I keep getting pop ups even tough it shows Firefox is protecting against pop ups.
In the options menu it shows that Mozilla Firefox is blocking all pop ups. But when I go to new tabs I keep getting pop ups even tough it shows Firefox is protecting against pop ups.
All Replies (1)
If you aren't clicking links that request to open such a pop-up then you may have caught malware.
Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked