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Firefox will not display the web pages like it did after I installed uniblue software.

  • 2 majibu
  • 1 ana tatizo hili
  • 51 views
  • Last reply by cor-el

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when i open a web site that i have been using it opens but looks different with many lines of information not what it looked like when i have used them before.

when i open a web site that i have been using it opens but looks different with many lines of information not what it looked like when i have used them before.

Chosen solution

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.


You can also reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)
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All Replies (2)

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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

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Suluhisho teule

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.


You can also reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)