Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why isn't norton toolbar available when add-on list says it's instlled and good version?

  • 1 jibu
  • 22 wana tatizo hili
  • 5 views
  • Last reply by rogetw

rogetw
rogetw
more options

<View/Toolbars> does not show "Norton toolbar.", yet Add-ons manager shows Norton toolbar 2012.5.10.1 installed (not disabled) in my Firefox ver. 18 on this date. What is happening? Have tried restarting Firefox, disabling Norton toolbar, then closing firefox, then restart, then enabled - still no toolbar. Also quit windows and started from scratch - still no toolbar. HELP PLZ!

<View/Toolbars> does not show "Norton toolbar.", yet Add-ons manager shows Norton toolbar 2012.5.10.1 installed (not disabled) in my Firefox ver. 18 on this date. What is happening? Have tried restarting Firefox, disabling Norton toolbar, then closing firefox, then restart, then enabled - still no toolbar. Also quit windows and started from scratch - still no toolbar. HELP PLZ!

All Replies (1)

rogetw
rogetw Mwenye swali
more options

Forget this question - Norton toolbar miraculously appeared Saturday night. Now I have the latest Java update installed, but the plug-in checker doesn't see it.