Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can anyone help me on how to fix constant, random crashing?

elcarbonell
elcarbonell
more options

Report ID 

bp-fa083388-01f5-4a52-8a45-b28c22130718 7/18/2013 10:30 AM
bp-fd7b698e-8136-4f31-b551-bf0302130718 7/18/2013 9:58 AM
bp-c87688ef-3b93-4b14-9b60-e4e662130717 7/17/2013 3:36 PM
bp-9af5225c-1873-41f8-94c8-597082130717 7/17/2013 2:28 PM
bp-5756474f-994b-4afe-8cc8-3717d2130717 7/17/2013 10:12 AM
Report ID <pre><nowiki>bp-fa083388-01f5-4a52-8a45-b28c22130718 7/18/2013 10:30 AM bp-fd7b698e-8136-4f31-b551-bf0302130718 7/18/2013 9:58 AM bp-c87688ef-3b93-4b14-9b60-e4e662130717 7/17/2013 3:36 PM bp-9af5225c-1873-41f8-94c8-597082130717 7/17/2013 2:28 PM bp-5756474f-994b-4afe-8cc8-3717d2130717 7/17/2013 10:12 AM </nowiki></pre>

Modified by cor-el

All Replies (1)

user633449
user633449
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.