install fail | Firefox Jukwaa la msaada | Mozilla Support

Skip to main content
Switch language
Skip to search

Sebule
Support Forums
Firefox
install fail

This thread was archived. Please ask a new question if you need help.

install fail

2 majibu
2 wana tatizo hili
7 views
Last reply by cor-el

11 years ago

27/08/2013 01:06

update failed. now the download keeps saying it was interrupted. I would love to get Firefox back on my computer. Please help me.

update failed. now the download keeps saying it was interrupted. I would love to get Firefox back on my computer. Please help me.

All Replies (2)

27/08/2013 06:35

Try the full installer.

https://www.mozilla.org/en-US/firefox/all/

Moderator
Top 10 Contributor

27/08/2013 08:50

If files already have been downloaded then remove the files in the updates and updates\0 folder.
You can also delete the active-update.xml file.

http://kb.mozillazine.org/Updates_reported_when_running_newest_version
http://kb.mozillazine.org/Software_Update (Software Update not working properly)

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)