Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to eliminate large gray bar at bottom of screen?

  • 2 majibu
  • 4 wana tatizo hili
  • 254 views
  • Last reply by bookielou

more options

This appeared when Firefox was first downloaded. Has not appeared on any other download. Duplicates items in toolbar at top of screen, which is where I want them. How to eliminate this large gray toolbar??

This appeared when Firefox was first downloaded. Has not appeared on any other download. Duplicates items in toolbar at top of screen, which is where I want them. How to eliminate this large gray toolbar??

All Replies (2)

more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can check for problems caused by a corrupted localstore.rdf file.

more options

Not handy to attach screenshot - remote computer.

A gray bar about 1.5" high, across bottom of screen, contains same functions as toolbar at top. Looks like I-pad bars that show at bottom.

Want it to go away so I have full use of screen.