Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I connect to the web?

  • 2 majibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by philipp

more options

I can get on facebook, but any other website does not work. The message that comes up is server not found. I have spoke to my wireless company already, and it still won't connect. Thanks, Heidi

I can get on facebook, but any other website does not work. The message that comes up is server not found. I have spoke to my wireless company already, and it still won't connect. Thanks, Heidi

Chosen solution

Hi,

try help -> restart with add-ons disabled.

Regards Deepak Krishnan P.R

Read this answer in context 👍 0

All Replies (2)

more options

Suluhisho teule

Hi,

try help -> restart with add-ons disabled.

Regards Deepak Krishnan P.R

more options

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions: Fix problems connecting to websites after updating Firefox