Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Google Ad settings says cookies are disabled, but cookies are enabled

  • 2 majibu
  • 17 wana tatizo hili
  • 1 view
  • Last reply by cor-el

shadowwraith
shadowwraith
more options

Every time i try to change the ads settings on google it tells me that cookies are disabled, but cookies are enabled and both google.com and google.co.uk are listed in the cookie exceptions to allow.

I have tried disabling addons such as adblock and ghostery, i have tried turning off DNT, the help page doesn't work as it only covers chrome/chromium and i have tried asking google themselves and they directed me here.

Every time i try to change the ads settings on google it tells me that cookies are disabled, but cookies are enabled and both google.com and google.co.uk are listed in the cookie exceptions to allow. I have tried disabling addons such as adblock and ghostery, i have tried turning off DNT, the help page doesn't work as it only covers chrome/chromium and i have tried asking google themselves and they directed me here.

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can check if DOM Storage is enabled.

Read this answer in context 👍 2

All Replies (2)

kobe
kobe
more options

See the Websites say cookies are blocked - Unblock them article.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Suluhisho teule

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can check if DOM Storage is enabled.