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changing firefox sync login

  • 3 majibu
  • 4 wana tatizo hili
  • 3 views
  • Last reply by cor-el

NyanKoi
NyanKoi
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So I read FAQ and found out that there's no way to change my login for firefox sync which is my email actually. But my email got hacked and I cannot access it. So now the person that stole it can reset my sync password and get all my bookmarks, passwords and so on. That is a big problem for me because even my bank account passwords are in there. So is there any way to change my email by writing to support or at least erasing all of my sync data for the hacker not to get it?

So I read FAQ and found out that there's no way to change my login for firefox sync which is my email actually. But my email got hacked and I cannot access it. So now the person that stole it can reset my sync password and get all my bookmarks, passwords and so on. That is a big problem for me because even my bank account passwords are in there. So is there any way to change my email by writing to support or at least erasing all of my sync data for the hacker not to get it?

Chosen solution

See https://support.mozilla.org/kb/disable-firefox-sync-lost-phone-or-tablet

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All Replies (3)

philipp
philipp
  • Moderator
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hello NyanKoi, do you still have your username/password credentilas available for your sync account? if so you can login at https://account.services.mozilla.com/ and clear your sync data or delete the account.

txblue
txblue
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I no longer have the email address that I originally established sync login. (We moved out of cable after 20 years.)

Is there a way to change just the email address login?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Suluhisho teule

See https://support.mozilla.org/kb/disable-firefox-sync-lost-phone-or-tablet