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I can't send attachments with Thunderbird?

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  • Last reply by christ1

cko1xxxx
cko1xxxx
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I can't send attachments with Thunderbird. I can write a message but when I click on Attach, I get the message "Thunderbird has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." There is only a "CLOSE PROGRAM" button displayed and when I click on it Thunderbird stops running. I'm not sure whether this is a Thunderbird problem or a Windows 7 problem. Any ideas on what is causing this and how to fix it?

I can't send attachments with Thunderbird. I can write a message but when I click on Attach, I get the message "Thunderbird has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." There is only a "CLOSE PROGRAM" button displayed and when I click on it Thunderbird stops running. I'm not sure whether this is a Thunderbird problem or a Windows 7 problem. Any ideas on what is causing this and how to fix it?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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Try to start Thunderbird in safe mode.

https://support.mozilla.org/en-US/kb/safe-mode