Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

thunderbird is doubling my outgoing (sent) email, why?

  • 2 majibu
  • 8 wana tatizo hili
  • 2 views
  • Last reply by bret261

bret261
bret261
more options

My sent folder displays duplicate outgoing email in Thunderbird with every message I send, why? How do I stop the duplicate email?

My sent folder displays duplicate outgoing email in Thunderbird with every message I send, why? How do I stop the duplicate email?

Chosen solution

Is this a Hotmail/live/outlook account? If so, uncheck "Place a copy in" under Tools/Account Settings/accountname/Copies & Folders, since a copy will already be placed in the Sent folder on the server. This Sent folder is visible in TB if the account is IMAP.

Read this answer in context 👍 12

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Suluhisho teule

Is this a Hotmail/live/outlook account? If so, uncheck "Place a copy in" under Tools/Account Settings/accountname/Copies & Folders, since a copy will already be placed in the Sent folder on the server. This Sent folder is visible in TB if the account is IMAP.

bret261
bret261 Mwenye swali
more options

Yes, I am using an Outlook account and your instructions solved the problem, thank you so much. I appreciate you taking the time to help me out.