Thunderbird Community Forum

I've used Thunderbird with multiple Google Workspace accounts before - but I've found the account configuration process to be very inconsistent.

All three accounts require OAuth2 authentication - all use the same IMAP and SMTP servers.

Adding the first account works perfectly - every time. It's when I go to add the second account that I start encountering issues.

I'll see one of two things happen:

1. A browser window will instantiate but it will attempt to use the login from the first account to authenticate the mailbox for the second account. Obviously that's not going to work, so I cancelled out of the authentication workflow.

2. Now that I've cancelled the authentication workflow, Thunderbird attempts to use basic auth each and every time. I've deleted the account and tried adding it back again. No luck.

I've had this working on a couple of other Windows computers. But, as mentioned at the onset, the behavior was very inconsistent.

Now, I'm setting up a new computer and I'm stuck.

From what I've seen in other email clients - they seem to understand that each mailbox will require unique credentials.

They do not attempt to reuse OAuth2 tokens for subsequent mailboxes. Instead, they restart the authentication workflow for each account - which is the behavior I would expect with Thunderbird as well.

This seems like a bug. I'm not sure how to troubleshoot it any further.

This is with version 128.3.2esr on Windows 11 (24H2).

When I open my email I get the following message: for server settings. I also open my email I get this message as wellL

XML Parsing Error: undefined entity Location: chrome://messenger/content/am-server.xhtml Line Number 171, Column 21:

                   <menuitem
</pre>
^
login into account "mbornes@twc.com"  has failed and has options to retry canal or enter new password.  I have not changed my password since I setup my account when I installed lunix  operating system Ubuntu 20.4

For about a month now every time I click on Get Messages I get this error message: "Login to server pop-mail.outlook.com with username (my email address) failed" with the option to Retry or re-enter the password. If I Retry (without re-entering the password), it then correctly downloads my messages but repeats the error and I again need to "retry" just to clear it from the screen. I have 2 email accounts set up in Thunderbird and interestingly the error message points to the account address I'm not using. If I select the other account (then one referenced in the error message) the same error message occurs so it's the same message regardless of which email address trying to access. Any suggestions to fix this? Thanks.

I have been using Thunderbird for quite a few years. Two weeks ago I started getting a message saying : "login to server imap.comcast.net with username ...... failed."

What can I do to get back in? marlindy

Thunderbird recently updated and is now requesting a password which I have never needed before as it was set as my default. I am travelling for a major function for which email is essential and cannot remember my password.

My internet/email provider has changed the SMTP settings for my email. I have changed to the new settings. I can no longer open my email in Thunderbird. My password is no longer acceptable to Thunderbird. That password will sign me into my providers webmail.

I need my Thunderbird back. HELP.

I am unable to connect to my j_c.fairchild@comcast.net xfinity account to download my email. Thunderbird continually asks for my password.

According to what I can find from Xfinity, my account settings are correct. I have also cleaned my caches.

Any help would be appreciated.

Regards,

Cindy England Fairchild